Warehouse Management Model Under the Lean Warehousing Philosophy to Reduce Product Returns in the Marketer

Isidro M.; Susaya A.; Viacava G.; Namay W. · Lecture Notes in Networks and Systems (2021) · DOI: 10.1007/978-3-030-80462-6_54

Resumen

In this work, the high rate of return of orders is studied in mypes and medium import companies in Peru. For this, two papers were taken into account for the design of our warehouse management model under the lean warehousing philosophy with three stages called “creating stability”, “creating flow” and “making flow”. These are intended to ensure quality of the processes, increase the productivity of the warehouse and the operators and improve the reliability of the inventories respectively. As a result of the implementation, a reduction of the picking time from 3.5 to 1.5 h was obtained, an increase in the reliability of inventories of a 75 to 95% (ERI), an increase in operator performance from 50 to 85% and a reduction of expired products from 19 to 2%. In this way, the rejection level was reduced by one 14.1 to 7% in the company under study. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2021.

Instituciones: Universidad Peruana de Ciencias Aplicadas