University Ombudsman's office in action: protecting individual rights in the public academic sphere

Alburqueque Fernandez A.R.; Sánchez Bringas D.P.; Muñoz-Ccuro F.E. · Frontiers in Education (2026) · DOI: 10.3389/feduc.2026.1766822

Resumen

This study aimed to examine the limitations of Articles 8, 13, and 15 of Internal Regulation RR No. 03669-R19 that affect individual rights within the academic sphere of a public university. The methodology comprised a qualitative approach and a hermeneutic design, supported by a hermeneuticinterpretive, socio-legal, dogmatic, and theoreticaldescriptive perspective. The study was developed under a grounded theory design, and the sample consisted of seven experts and two legal documents selected through purposive and convenience sampling. The findings revealed structural, functional, and budgetary limitations affecting the University Ombudsman's Office, reducing its autonomy, effectiveness, and capacity to protect individual rights. These limitations weaken its ability to guarantee due process, academic freedom, and the effective protection of members of the university community. The results highlight the need for regulatory reforms and institutional strengthening measures to improve the effectiveness of the University Ombudsman's Office and ensure better protection of individual rights within the university environment.

Instituciones: Universidad César Vallejo