Towards Human-Centric Warehousing 5.0 to Improve Sustainable Operations: An AHP Approach to Evaluate Adoption Criteria

Fernandez A.; Cuadros A.; Coles P.; Ramos E.; Hurtado Á. · Lecture Notes in Networks and Systems (2025) · DOI: 10.1007/978-3-031-98304-7_56

Resumen

This article aims to identify the key criteria influencing the impact of Warehousing 5.0 on sustainability and operational efficiency, focusing on a human-centered approach within logistics through the application of the Analytical Hierarchy Process (AHP). Warehousing 5.0 represents a paradigm shift, integrating advanced automation with human collaboration to enhance ergonomics, efficiency, and environmental responsibility. Historically centered on storage and distribution, warehouses are increasingly integrating advanced technology that enhances operations while emphasizing employee welfare and safety. To accomplish this, we formulated and organized essential adoption criteria within a comprehensive framework. An examination of the literature underscores the enhancement of precision, variety, and adaptability through intelligent automation and collaborative robots while simultaneously alleviating physical and cognitive burdens on workers. We utilized the AHP methodology to rank the most impactful criteria, recognizing Intelligent Automation (37%) and Energy Efficiency (46%) as primary priorities. The results show how important it is to balance efficiency, sustainability, and employee well-being, connecting warehouse management with the ideas behind Industry 5.0 and new logistics technologies. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.

Instituciones: Universidad Peruana de Ciencias Aplicadas