Systematic Review on the influence of ERP implementation in the business sector

Alférez Castro M.H.; Guzman Aquije E.H.; Gutiérrez Cuadros G.A. · Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology (2025) · DOI: 10.18687/laccei2025.1.1.2124

Resumen

The implementation of Enterprise Resource Planning (ERP) systems has transformed business management by integrating data and optimizing processes. This review aims to analyze the impact of ERPs on improving operational efficiency, the technological tools employed, and the limitations identified before and after their implementation. A systematic literature review was conducted using only the Scopus database, selecting 27 articles published between 2021 and 2024 based on PRISMA criteria. ERPs stand out for enhancing information quality, integrating technologies such as AI and data analytics, and promoting sustainable practices. However, challenges such as organizational resistance to change and infrastructure limitations hinder their effectiveness. It is concluded that ERPs are essential for digital transformation, especially in SMEs, as they drive modernization and sustainability. Future studies should explore emerging technologies and sustainable approaches to maximize their impact on businesses.

Instituciones: Universidad Tecnológica del Perú