System for Automating Medication Orders to the Hospital Pharmacy by Nurses in Peru Through Voice Recognition

Moreno-Fernandez C.; Colque-Fernandez F.; Castillo-Sequera J.L.; Wong L. · CSECS 2025 - Proceedings of 2025 7th International Conference on Software Engineering and Computer Science (2025) · DOI: 10.1109/csecs64665.2025.11009294

Resumen

The management of nurses' orders to a Peruvian hospital pharmacy faces efficiency challenges, which affects time spent on patient care. This context highlights the need for a system that optimizes this process. In this sense, a web-based system is proposed for the automation of orders from the nurse's cell phone, which uses a customized model for automatic speech recognition. The development of the system was divided into three stages: first, data collection with 21 orders placed by three nurses and 978 audio recordings to validate the automatic speech recognition model; second, implementation of the system allowing agile order processing; and finally, evaluation of results in terms of time and accuracy. The findings indicate that the processing time ranged from 37.70 to 60.15 seconds, representing a 97%-time reduction in operational tasks. In addition, the Word Error Rate was 10.51%, significantly lower than the 25.05% of Whisper Large V2. These results demonstrate the system's potential for adoption in various hospital contexts.

Instituciones: Universidad Peruana de Ciencias Aplicadas