Smart Cities' Resilience and Small Business Continuity Strategies in Pandemic Times

Vera-Castro M.; Alvarez-Risco A.; Del-Aguila-Arcentales S. · Advanced Series in Management (2026) · DOI: 10.1108/s1877-636120230000030004

Resumen

Abstract – This chapter explains how smart cities can be resilient in pandemic times through small business continuity strategies. A review of definitions of smart cities and urban and business resilience is presented to understand smart cities' resilience. The City Resilience Index is introduced as a tool that cities can use to measure and monitor their resilience in which the economy and social dimension highlight business continuity as a factor in promoting a sustainable economy. During the COVID-19 pandemic, small businesses, as the engine of smart cities, have made their vulnerability to crises more evident and lack a roadmap or guideline to help them become resilient; for this reason, some business continuity strategies are proposed based on business paper reviews. Copyright

Instituciones: Universidad San Ignacio de Loyola; Universidad de Lima