Relationship between job satisfaction and organizational commitment of employees of medium-sized companies in the information and communications sector in Metropolitan Lima

Natividad G.E.B.; Rodrigo A.M.P.; Ramirez J.Y.A.; Nizama G.A.; Ayala J.M.M.; Arroyo R.R.J.; Moscoso J.R. · Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology (2024) · DOI: 10.18687/leird2024.1.1.517

Resumen

The purpose of this research is to determine the relationship between job satisfaction and organizational commitment of employees of medium-sized companies in the information and communications sector in Metropolitan Lima 2023. It has been chosen to study this field, since in recent years it has shown an increase of 7.6%, attributable to the growing demand for information services. In this study, quantitative, applied, and correlational research was carried out on a sample of 153 collaborators in the information and communications sector. Similarly, to validate the hypotheses, the questionnaires Job Satisfaction S20/23 and the Three Component Model (TCM) were used to measure the variables of job satisfaction and organizational commitment, respectively. The results showed that job satisfaction has a positive relationship with organizational commitment. The results of this study are significant and relevant to the understanding of companies dedicated to the information and communications sector, so these findings will provide knowledge to stimulate employee satisfaction, which will lead them to generate greater commitment.

Instituciones: Universidad Peruana de Ciencias Aplicadas