Organizational climate in the SMEs of the commerce sector in the city of Ayacucho

Bravo Rojas L.M.; Egusquiza Rodriguez M.J.; Ruiz Choque M.; Manrique Nugent M.A.L. · Revista Venezolana de Gerencia (2023) · DOI: 10.52080/rvgluz.28.101.12

Resumen

Recently, the study of human talent has become increasingly important for the understanding of business development. An adequate work environment favors the optimal performance of workers in their jobs. Thus, the organizational climate represents a key aspect for the study of SMEs in the commercial sector of Ayacucho, Peru. The objective of this work is to describe the organizational climate in the SMEs of the commercial sector in the city of Ayacucho. The research is quantitative and descriptive, for which a Likert-type questionnaire was applied to 176 workers of different commercial organizations. The results show that the vast majority of the workers of these companies perceive an organizational climate that is moderately good with a tendency to bad, showing weaknesses in key aspects such as organizational flexibility, effective communication and an adequate work environment. It is concluded that it is necessary for the managers of these organizations to design strategies to improve the perception of the organizational climate and thus favor the successful development of the business performance of the members that are part of the organization.

Instituciones: Universidad Nacional Autónoma de Huanta