ORGANIZATIONAL CLIMATE AND JOB SATISFACTION OF NURSING PROFESSIONALS IN EMERGENCY DEPARTMENT IN A PUBLIC HOSPITAL

Chu L.L.C.; Fernández C.H. · Horizonte de Enfermeria (2025) · DOI: 10.7764/horiz_enferm.36.3.965-976

Resumen

INTRODUCTION. Quality healthcare depends on various factors, such as the satisfaction of the professionals who provide it and the environment in which they work, both of which impact nurses’ performance, affecting the quality of care and, consequently, patient safety. OBJECTIVE. Determine the relationship between organizational climate and job satisfaction among nursing professionals in the emergency department of a public hospital. METHODOLOGY. A non-experimental, quantitative, correlational, cross-sectional study. Forty nurses participated, selected through a non-probability sampling method. The information was collected using two validated questionnaires: The Organizational Climate Questionnaire from the Ministry of Health and the Palma Job Satisfaction Scale. These instruments exhibit Cronbach’s alpha reliability coefficients of 0.859 and 0.959, respectively. RESULTS. The organizational climate was perceived as fair by 52.5% of nursing professionals; 27.5% rated it as poor, and only 20% as satisfactory. 50% of professionals report moderate job satisfaction, 37.5% report low satisfaction, and 12.5% report high satisfaction. CONCLUSION. There is a moderate correlation between the study variables, according to Spearman’s rho statistical test (ρ = 0,436; p = 0,005).

Instituciones: Universidad Privada Antenor Orrego; Universidad César Vallejo