Open government in municipalities of Peru as an alternative to generate trust in citizens

Morales Rocha J.L.; Coyla Zela M.A.; Morillos Valderrama S.O.; Quispe Mamani D. · Revista Venezolana de Gerencia (2023) · DOI: 10.52080/rvgluz.28.102.2

Resumen

The objective was to determine the level of influence of the application of the open government management model in the confidence of the citizens of the municipalities of Peru. The study is descriptive and correlational, with a quantitative approach and type of applied research. The sample was probabilistic, made up of 319 provincial and district municipalities, the observation technique was used with an observation sheet prepared in Google Forms and the survey technique with a National Household Survey questionnaire from the National Institute of Statistics and Informatics. The research focuses on the application of Machine Learning algorithms. It is concluded that the trust of citizens towards the municipalities of Peru is explained in 32.5%, by the implementation of the open government management model, which significantly influences the trust of citizens, supported by the principles of transparency, collaboration and participation, which strengthen the fight against corruption.

Instituciones: Universidad Nacional del Altiplano; Universidad Nacional de Moquegua