Occupational Stress Management in Psychologists Who Adopted Teleconsultation during Pandemics; [Gestão do estresse no trabalho entre psicólogos que trabalharam em teleconsultas durante a pandemia]

Carpio C.O.-D.; Shibata-Arakaki C.; Malvaceda-Espinoza E.; Mamani-Benito O.; Carranza-Esteban R. · Revista de Psicologia (Peru) (2026) · DOI: 10.18800/psico.202602.018

Resumen

Objective: This study aimed to analyze occupational stress management in psychologists from Metropolitan Lima who implemented teleconsultation during the COVID-19 pandemic. Methods: Qualitative research was conducted following a reflexive thematic analysis design, comprising 12 semi-structured interviews with psychologists working in public and private spheres, who had an average of 1.5 years of previous experience in teleconsultations and one year of training. Results: The results show that the pandemic led to a labor demand that entailed a cognitive and emotional work burden, and different ways of managing stress were used, such as perception of control at work, while using emotional, instrumental, and informative social support. Conclusions: Psychologists seek to cope with occupational stress through the perception of control at work and their search for social support. © (2026), (Pontificia Universidad Catolica del Peru). All rights reserved.

Instituciones: Universidad San Ignacio de Loyola; Universidad Señor de Sipán