Mobile application for sign language interpretation in healthcare settings in a southern Peruvian city

Flores-Rosado C.B.; Herrera-Chura A.E. · Multidisciplinary Science Journal (2026) · DOI: 10.31893/multiscience.2026324

Resumen

The objective of this study was to design and evaluate “MasiuyariApp, " a mobile application created to facilitate sign language interpretation and improve access to healthcare services for individuals with hearing disabilities. The research was conducted using a descriptive and quantitative approach with a sample of 14 members of a deaf association in a city in southern Peru, intentionally including participants of different ages and with varying levels of experience in the use of mobile technologies. For the evaluation process, the System Usability Scale (SUS) was applied, an instrument consisting of 10 items that measure various aspects of usability on a 5-point Likert scale, allowing for a standardized assessment of user satisfaction and acceptance. After interacting with the application, participants completed the SUS questionnaire, and the results showed a high level of acceptance, with an overall score of 74, equivalent to a grade of B or “Excellent.” Fifty percent of respondents expressed interest in using “MasiuyariApp” frequently, highlighting its potential to improve access to healthcare services. In addition, 64.3% considered that they would not need technical assistance to operate it, and 71.4% positively valued the proper integration of its functions, which enriched the sign language translation experience. Learnability was also well rated, as 50% indicated that other people could quickly learn to use the application. These findings demonstrate that “MasiuyariApp” not only helps reduce communication barriers between healthcare professionals and deaf patients but also promotes more efficient, empathetic, and inclusive care in primary healthcare settings, positioning itself as a promising technological resource to strengthen accessibility and equity within health systems. Copyright (c) 2026 The Authors. This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Instituciones: Universidad Privada de Tacna