Mobbing and job performance in workers of a municipality: A case study

Juárez-Díaz J.; Arévalo-Bartra H.; Viena-Oliveira D.; Chávez-Castañeda B.; Plascencia-Rodríguez H.; Sánchez-Estrella J. · Salud, Ciencia y Tecnologia (2025) · DOI: 10.56294/saludcyt20251070

Resumen

Mobbing is a global concern, despite the efforts of organizations and political laws implemented by governments to combat it. The objective of this study was to establish the association between mobbing and work performance in workers of a Peruvian municipality. The study was of a basic type, quantitative approach, non-experimental design, descriptive-correlational level with cross-sectional cut. The sample consisted of 56 workers. Survey and observation techniques were used, which were applied by means of the “Cisneros Scale” questionnaire and the “Work Performance Scale” checklist. Among the findings, it was found that the level of mobbing was low, in agreement with what was expressed by 76,8 %. The level of job performance was medium, as reported by 53,6 %, and the dimensions of mobbing are associated with job performance, in this sense there is an association between mobbing and job performance since the significance level was less than 0,05. This research highlights the importance of adopting proactive measures to ensure a safe, healthy and productive work environment, which contributes not only to the individual well-being of workers, but also to the overall success and effectiveness of the organization.

Instituciones: Universidad Nacional Pedro Ruiz Gallo; Universidad Nacional de San Martín; Universidad César Vallejo