Mismatch between anthropometric fit and user satisfaction in wheelchair provision: insights from Peru and implications for Latin America

Galindo C.M.E.; Estrada J.C.A.; Manrique N.A.E.; Rojas R.R.R. · International Journal of Human Factors and Ergonomics (2025) · DOI: 10.1504/ijhfe.2025.149679

Resumen

To determine whether there is an association between user satisfaction with wheelchair use and the degree of anthropometric fit in individuals with physical disabilities, data were collected using the adapted Spanish version of the QUEST 2.0 to assess satisfaction and the anthropometric fit checklist for objective evaluation. Overall, 70.6% of participants exhibited poor anthropometric fit, while only 43.1% reported moderate to high satisfaction. Significant associations were found between satisfaction and armrest (p = 0.032) and footrest (p = 0.004) height, though regression results revealed contradictory directions (e.g., inadequate armrest fit associated with higher satisfaction). Subjective satisfaction does not reliably reflect biomechanical adequacy. Findings highlight the need for objective assessments and further research on contextual factors influencing user perceptions. Copyright

Instituciones: Universidad Nacional Mayor de San Marcos