Job satisfaction in the area of production in a metalworking company

Labajos F.A.N.; Cornelio J.J.A.; Alvarado W.C.; Monteverde L.G.S.; Mendoza I.M.C. · International Journal of Scientific and Technology Research (2020)

Resumen

This study was carried out with the aim of identifying the factors that determine the job satisfaction of the production area in a metalworking company. The research was carried out using the holistic, mixed approach phrase; the inductive-deductive method was established. Initially, the population and sample was made up of 63 employees, and then 44 of them were selected, because the company was with a production load. The reporting units for the interview were the sales assistant, accounting assistant and the head of production. Sonia Palma's scale, consisting of 7 factors and 36 items, was applied as an instrument and the interview guide was used. It was designated, the Pareto diagram and the Atlas.ti8 for the collection and quantitative – qualitative analysis. From the above analysis, it was shown that the factors affecting job satisfaction are: the lack of teamwork, poor motivation and the inadequacy of the predisposition of the heads, for this reason, it is of great importance to give a solution because this impacts on the performance and productivity of the company. © IJSTR 2020.

Instituciones: Universidad Privada Norbert Wiener