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Information and Communication Technology in the Application of Strategies for Supply Chain Management in Business: A Systematic Review of the Literature

Duche-Pérez A.B.; Marallano-Povis A.O.; Gálvez-Galarza P.V.; Andia-Gonzales B.G.; Jaime-Zavala M.K.; Montesinos-Torres M.C.; Tomaylla-Quispe Y.S. · Lecture Notes in Networks and Systems (2022) · DOI: 10.1007/978-3-031-11438-0_40

Resumen

The purpose of this review article is to carry out the balance of existing knowledge on the strategies at the upper, intermediate and lower levels, focused on ICTs for production processes, within the supply chain in the business field. For this reason, a review and analysis of the bibliography was carried out that allowed defining the ICTs in an operational aspect as a generator of a more efficient and collaborative coordination between the members of the organization and its suppliers and in an aspect of implementation that if not carefully evaluated It will produce high costs to the company. Regarding the management of the supply chain, it is considered as the central component in the operations of any company. From the analysis carried out, it is concluded that ICTs as tools will create advantages in the management of the supply chain from an adequate decision-making strategy.

Instituciones: Universidad Católica de Santa María