Information and Communication Technologies versus Upskilling and Reskilling of public employees in times of Covid-19

Arias Gonzáles J.L.; Covinos Gallardo M.R.; Cáceres Chávez M.D.R. · Revista Venezolana de Gerencia (2022) · DOI: 10.52080/rvgluz.27.98.12

Resumen

The objective of this scientific article is to establish the relationship between the use of Information and Communication Technologies in the development of job skills (Upskilling and Reskilling) of public sector employees in times of Covid-19 in Arequipa, Peru. An applied, correlational, non-experimental, field methodology was used, using the survey as a technique and the questionnaire as an instrument. The derived normality test results are: values ​of 0.59 and 0.34 with a centrality level of 0.000 and 0.001. The applied hypothesis test consolidated a significance value of 0.000 <0.05, accepting the research hypothesis. The main findings show that in addition to verifying the significant relationship, the interest of the collaborators to update, renew their skills and abilities for their own and collective benefit is manifested. It is concluded that it is necessary to acquire new skills and update capacities, which is more relevant during this pandemic stage.

Instituciones: Universidad Católica de Santa María; Universidad José Carlos Mariátegui de Moquegua