Influence of Technological Factors in Teaching and Communication in Higher Education During the COVID-19 Health Crisis

Bravo J.; Lecca-Orrego G.; Alarcón R. · Smart Innovation, Systems and Technologies (2023) · DOI: 10.1007/978-981-19-6347-6_26

Resumen

Due to COVID-19, the way we use digital tools and the way we communicate with students have changed in higher education, it is so that the present investigation of mixed type carried out through: bibliographic review, interview with ICT managers, application of a virtual survey to teachers, and processing of the academic database, aimed to determine the degree of influence of technological factors in the form of communication and teaching in higher education, finding that the pandemic had positive effects, mastery of digital skills in teachers increased, digitization and updating of online courses, synchronous and asynchronous modalities were integrated, the use of digital tools was diversified and in terms of communication, and institutional mail was used massively for administrative and academic purposes. Nevertheless, in the negative effects noted, that feedback and motivation were not adequate.

Instituciones: Universidad Nacional Pedro Ruiz Gallo