Inducción del nuevo personal y su incidencia en el desempeño laboral en empresas de servicios de entretenimiento de Lima

Sara Priscila Palomino Acosta; Lorena Salazar Abarca · Horizon International Journal (2026) · DOI: 10.63380/hij.v4n1.2026.316

Resumen

Objective: This study analyzed how induction processes for new employees affect their performance in entertainment companies in Lima. This sector is growing, but there are few studies on it in Latin America. Methodology: The study was quantitative with a non-experimental, cross-sectional design, with a correlational-explanatory scope. 700 collaborators with active contracts and experience in organizational onboarding processes participated. The information was collected using a 30-item Likert questionnaire that covered both variables, each with three dimensions; the instrument showed outstanding internal consistency (Cronbach's alpha = 0.930). Since the data distribution did not meet the assumption of normality, verified with the Kolmogorov-Smirnov test, the hypothesis testing was conducted using Spearman's rho coefficient. Results: A high and statistically significant positive correlation was identified between induction and job performance (ρ = 0.781; p < 0.001). The three dimensions of induction—organizational integration (ρ = 0.736), initial job training (ρ = 0.692), and work socialization and support (ρ = 0.754)—showed significant effects on performance. Conclusions: The induction of new employees proved to be a strategic practice that improves productivity, increases work quality, and aids in task completion. Relational support was the most important factor in this process. The study generates empirical evidence in a little-studied sector and reinforces the concepts of organizational socialization, social exchange, and human capital. Likewise, it opens new lines of research around differentiated onboarding, objective performance measurement, and comparative experiences in other countries in the region.

Instituciones: Universidad Nacional Mayor de San Marcos