Improving Dispatch Compliance in an Automotive Distribution Center by Applying Poka-Yoke, Slotting and Forecasting

Guevara J.L.R.; Lovaton M.A.S.; Rivera C.M.U.; Ortecho E.M.A. · Advances in Transdisciplinary Engineering (2026) · DOI: 10.3233/atde260782

Resumen

This article analyzes the issue of low dispatch compliance in the distribution center of a minor automotive-sector company. It examines the logistics of merchandise storage and transportation within the Peruvian context, where companies face challenges in supplying their retail locations and meeting consumer demand. The objective of the study is to increase the delivery fulfillment level, initially at 80%, within the supply process of a logistics center through the integrated implementation of industrial engineering tools such as Poka-Yoke, Slotting, and Forecasting. The methodology employed is based on diagnosing the factors and root causes that generate the central problem in the context of the case study, implementing the proposed engineering tools, and ultimately validating and evaluating them through statistical and simulation instruments. For this purpose, Arena software was used to model the company's operational reality. Picking times, stockouts, and administrative errors were reduced following the implementation of these tools, resulting in an improvement of the OTIF (On Time In Full) indicator from 80% to 90%.

Instituciones: Universidad de Lima