Imperative digital transformation: reconfiguring Latin American public management for 21st century citizenship

Daniel T.N.Á.; Rudy B.R.W. · Clio. Revista de Historia, Ciencias Humanas y Pensamiento Critico. (2025) · DOI: 10.5281/zenodo.15337401

Resumen

Digital transformation is a growing need in Latin America and an opportunity to integrate into global development and the new technological paradigms of the 21st century. The objective of this research was to explore digital transformation in Latin America from an interdisciplinary approach, considering its impact on public management, society and the economy. Methodologically, a qualitative approach of documentary review was used. The results revealed asymmetries and structural gaps in the region. While 67% of households have Internet access in urban areas, only 35.8% have access in rural areas. However, countries such as Brazil and Chile have managed to position themselves in the digital sphere, improving coverage and Internet access areas. Finally, it was concluded that the digital transformation must be inclusive, contextualized and democratic, so it is necessary to invest in technological infrastructure, training plans and collaborative governance, so that these elements are connected with equity, social justice and sustainable development.

Instituciones: Universidad Privada del Norte