Identification and prioritization of enablers for agile supply chains in SMEs in Peru, a quantitative approach

Villena Presentación R.; Orlando Luján Ruiz R.; Andía Valencia W.; Didier Gutierrez Alamo H.; Rudy Alvaro A.P.; Adolfo Montoya Cárdenas G.; Margarita Garro M. · Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology (2024) · DOI: 10.18687/laccei2024.1.1.362

Resumen

The main purpose of this research is to identify and classify the drivers that contribute to supply chain agility, focusing on small and medium-sized enterprises (SMEs) in Peru, to allow them to face markets characterized by fluctuating demands. A quantitative and cross-sectional approach was adopted, using a non-experimental design and a non-probabilistic sample of 128 participants. Data collection was carried out using a questionnaire based on a review of the existing literature. The application of the fuzzy TOPSIS method in the analysis of results allowed the prioritization of agile supply chain facilitators in the context of Peruvian SMEs. The findings revealed that the most crucial enablers are linked to managerial activities and responsibilities, highlighting elements such as senior management commitment and appropriate delegation of authority. The research concludes that the results obtained are consistent with previous research, highlighting the importance of the facilitators associated with financial sustainability; while aspects related to workers, who play a fundamental role in an agile organization, were considered less relevant.

Instituciones: Universidad Nacional Mayor de San Marcos; Universidad César Vallejo