Humanized care of nursing staff and satisfaction of patients hospitalized for dengue with warning signs

Huicho-Lozano P.; Gamboa-Cruzado J.; Montero J.N. · Boletin de Malariologia y Salud Ambiental (2022) · DOI: 10.52808/bmsa.7e6.626.021

Resumen

Dengue, a viral infection transmitted by Aedes aegypti, can evolve into severe clinical pictures. In patients with warning signs, constant monitoring of vital signs is necessary, requiring hospitalization. The nursing staff has been considered key in the approach algorithms for these patients. Therefore, good care performance and a harmonious relationship with the patient may be essential. The humanization of care is imperative to help safeguard human dignity in harmony with bioethical principles. Therefore, a systematic review of the literature was carried out with the purpose of identifying the state of the art on humanized nursing care and its relationship with the satisfaction of the hospitalized patient. 50 articles related to the research variables were identified. The results point to the scale in the measurement of transpersonal human care based on Watson's theory, as the most frequent; likewise, the patient satisfaction questionnaire with the quality of nursing care, as the most used method. Regarding the elements of nursing care, they are grouped into two dimensions; humanized care and praxis. Finally, patients associate quality of service with user satisfaction, positively perceiving the humanization of care. It is recommended to implement strategies and identify critical points of care, improvement plans and training to sensitize nursing staff towards good patient treatment, from a holistic and comprehensive approach.

Instituciones: Universidad Nacional Mayor de San Marcos