GOVERNANCE AND STRATEGIC PLANNING OF ICT PROJECTS FOR PUBLIC SAFETY IN LIMA

Lovera Anyosa M.A.; Díaz-Del Águila F.; Ninalaya Casallo M.; Huaranga Rivera H.V.; Guerrero Meza N. · TPM - Testing, Psychometrics, Methodology in Applied Psychology (2025)

Resumen

The objective was to describe the strategic planning of investment projects in information and communication technologies aimed at citizen security in Lima during 2025. The study adopts a qualitative approach, under the interpretive paradigm and phenomenological design. The participants were ten key experts selected for their experience in ICT project management in public entities. Data collection was carried out through semi-structured interviews, and the analysis was developed based on grounded theory and methodological triangulation. The results reveal that strategic planning is not limited to a formal document but is embodied in an operational structure that articulates institutional vision, scenario projections, and technical actions. Combined methodologies such as PMBOK and Invierte.pe, inter-area coordination mechanisms, and technical and financial monitoring systems are used. The existence of regulatory frameworks and user feedback demonstrate results-oriented management. Conclusions: Strategic planning enables adaptive and effective management, strengthening institutional capacity to respond to public safety needs.

Instituciones: Universidad Nacional de Ingeniería; Universidad Nacional Autónoma de Alto Amazonas; Universidad César Vallejo