Functionality of the learning platform and its effect on the satisfaction of students in the online teaching environment

Chamorro-Atalaya O.F.; Morales-Romero G.; León-Velarde C.; Quevedo-Sánchez L.; Medina-Bedón Y.; Tasayco-Jala A.; Fierro-Bravo M. · Indonesian Journal of Electrical Engineering and Computer Science (2022) · DOI: 10.11591/ijeecs.v26.i2.pp1073-1081

Resumen

The objective of this article is to identify the results of the functionality of the learning platform and its effect on the satisfaction of mechanical and electrical engineering students. The results will serve as a basis for the continuous improvement of teaching-learning online from the higher institution. The research findings indicate that the indicators that present a better perception regarding the functionality of the learning platform are related to the design and ease of navigation. However, 21.4% of the students are not entirely satisfied with its functionality due to the technical problems presented when downloading the study material. According to the results, we can point out that the functionality of the learning platform generates an effect of 70.87% on student satisfaction, the relationship was validated through the Chi-square test, in which it is determined that the indicators that generate a Greater satisfaction in students refers to the design, availability (connectivity) and the ease of communication and interaction with the teacher and classmates.

Instituciones: Universidad Tecnológica del Perú; Universidad Nacional Federico Villarreal; Universidad Nacional Tecnológica de Lima Sur; Universidad Privada San Juan Bautista; Universidad César Vallejo; Universidad Nacional de Educación Enrique Guzmán y Valle