Factors that Limit the Achievement of Learning in Telemedicine of Health Professionals in Peru

Olaza-Maguiña A.F.; Cortez-Orellana S.A.; De La Cruz-Ramirez Y.M.; De La Cruz-Ramirez N.T. · Communications in Computer and Information Science (2022) · DOI: 10.1007/978-3-031-18347-8_8

Resumen

This research was carried out with the main objective of determining the factors that limit the achievement of learning in telemedicine of health professionals in primary healthcare institutions of the North Pacific Health Network of the Ancash region-Peru. A cross-sectional research design was applied, with 171 health professionals who worked during the 2020–2021 period in primary healthcare institutions of the North Pacific Health Network. An online questionnaire was developed and applied in January 2022. The SPSS V24.0 program and the Chi square statistical test were used. Regarding the results, the majority of health professionals considered having achieved unsatisfactory learning regarding the use of telemedicine services during the 2020–2021 period (49.1%). Regarding socio-demographic factors, the majority of professionals with an unsatisfactory learning achievement were women (43.8%), aged 50 years or older (40.9%), married (29.8%), nurses by profession (27.5%) and with a monthly salary of less than 2,500 soles or 638.21 USD (46.2%). Likewise, in relation to institutional factors, the majority of professionals was not beneficiaries of training in digital health education (47.3%), did not receive labor facilities of time to train in the application of telemedicine services (48.5%) and did not count with care protocols (46.2%), adequate equipment (48.5%) or agreements with other institutions for training by specialists (47.9%). All the aforementioned factors presented a statistically significant relationship with the achievement of learning in telemedicine (p < 0.05). It was concluded that socio-demographic and institutional factors limit the achievement of learning in telemedicine of health professionals in primary healthcare institutions of the North Pacific Health Network of the Ancash region-Peru, during the 2020–2021 period. The aforementioned should be taken into account by the authorities for the urgent training and improvement of the working conditions of health professionals, in order to promote the increasing implementation of telemedicine services in Peru.

Instituciones: Universidad Peruana Los Andes; Universidad Nacional Santiago Antúnez de Mayolo