Digital Transformation for the Competitiveness of Export Companies Through Outsourcing, Chiclayo – Peru

Boggio D.J.J.; del Pilar Pintado Damián M.; Olivos G.S.M. · Communications in Computer and Information Science (2024) · DOI: 10.1007/978-3-031-56373-7_16

Resumen

The objective of this article was to determine how digital transformation would allow optimizing the outsourcing of production processes in exporting companies, 2020–2021. Regarding the methodology, it is of an exploratory type applied and has a qualitative approach. Likewise, qualitative instruments such as documentary review, life history, focus groups, etc. were used. And the population included the export companies in the Lambayeque region that are active in the years 2020–2021. It was concluded that a digital transformation in the outsourcing of export companies must have friendly and intuitive processes, quick to handle, applicable for web and cell phone, an updated database that minimizes costs and times in MYPES in the sector. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

Instituciones: Universidad Tecnológica del Perú