Digital Competences in Health Professionals. Public Hospitals Case of Peru

Carrasco D.K.E.; Carrasco M.E.; Valdera L.J.D.; Benavides E.D.V.; Valdera A.K.D.; Carrasco M.J.E.; Cachay R.V.; Valdera S.V.D.; Vargas C.G.A.P.; Calderón R.R.D.; Cabrera C.E.V.; Gasco A.M.A.; Chicoma C.A.; Romero C.G.; Acosta R.M.; Soto R.V.; Cervera N.A.B. · Applied Human Factors and Ergonomics International (2024) · DOI: 10.54941/ahfe1004574

Resumen

The advances of Information and Communication Technologies (ICT) have generalized the use of the internet, this has led to hyperconnected scenarios, data creators and a growing digitization, as a result, almost all production areas today are trapped in processes of constant changes, with the main objective of adapting to this new digital era. Given the events observed, it is inevitable to describe digital skills in health professionals, since it is an essential requirement to deepen knowledge, through the use of new technologies enhances their capabilities, thus optimizing health services, quality and the well-being of people in nursing work. The general objective is to describe the digital skills of health professionals. For the collection of information, the following was used: systematic review, for the bibliographic search search engines were used (Scopus, PubMed, ScienceDirect, Dialnet, Scielo, ProQuest) finding 10 investigations that were evaluated through the Boverieth Astete list, the search was carried out with different strategies through descriptors and keywords. The sample consisted of 10 articles. The results obtained showed 6 relevant categories: creation of digital content, and factors related to digital competence, problem solving, use and security of technology, information and information literacy, communication and collaboration. Conclusions: Health professionals show various deficiencies in communication and collaboration, digital content creation, information skills and information literacy, use of technology and security; however, they show more skills when it comes to solving problems; the ability factors are correlated, and it is not a negative correlation, that is, the higher the ability, the younger they are.

Instituciones: Universidad Nacional Mayor de San Marcos; Universidad Nacional Pedro Ruiz Gallo; Universidad Tecnológica del Perú; Universidad César Vallejo; Universidad Señor de Sipán