Designing a sustainable performance measurement system for an agri-food supply chain through supply chain agility based on digital technologies

Ramos E.; Chavez Grados M.A.; Govindan K.; Gamarra Gomez K.E.; Gavirneni N. · Benchmarking (2026) · DOI: 10.1108/bij-05-2024-0395

Resumen

Purpose – This research aims to identify and model metrics and sub-metrics that enhance sustainable performance measurement in agri-food supply chains. Design/methodology/approach – The study evaluates five key metrics and 18 sub-metrics critical to this industry, establishing interrelationships among them to ensure a successful sustainable performance measurement system. The decision-making trial and evaluation laboratory technique was employed, integrated with fuzzy theory and expert opinions. Findings – The findings suggest that metrics like information technology and organizational productivity, alongside the sub-metric of information integration, significantly contribute to sustainable supply chain performance. Originality/value – This study proposes a performance measurement system that enables organizations to achieve optimal performance levels through a sustainable supply chain (SCC) and supply chain agility (SCA) framework, supported by digital technologies. © Emerald Publishing Limited

Instituciones: Universidad Peruana de Ciencias Aplicadas; Universidad Nacional de Ingeniería