Decision making in the usability of Business Internet Banking through a Business Intelligence Solution

Viteri A.E.; Gamboa J.A.; Asto L.; Arangüena M.R. · Revista Colombiana de Computacion (2022) · DOI: 10.29375/25392115.4497

Resumen

Decision-making in the business units of Internet Banking Companies in the financial sector is of great importance. These allow them to contribute to the digital transformation and innovation of their clients. However, to obtain the information for decision making, extensive processes are used that cause the misuse of time and resources. The state of the art shows Business Intelligence solutions in different financial areas, however, no optimizations have been found for internet banking companies or the Business Intelligence software development cycle. This work proposes the development of a Business Intelligence solution applying a new methodology based on good methodological and agile practices with the aim of optimizing decision making by reducing the time, the number of people and the cost generated in obtaining the information for decision making.

Instituciones: Universidad Nacional Mayor de San Marcos; Universidad Nacional de Cañete; Universidad Autónoma del Perú; Universidad Nacional José María Arguedas