Competences for the work performance of the public servant in Peru

Tello M.A.L.; Revilla A.C.; Guevara R.C.; Timaná D.B.B. · Revista de Ciencias Sociales (2023) · DOI: 10.31876/rcs.v29i.40470

Resumen

Job performance, its characterization, exhibits measurement traits of work quality, denoted by the contribution of daily tasks performed in the organization. The objective of this research was to analyze the competencies for the job performance of the public servant in Peru, particularly in the Regional Government of Lambayeque. The methodology used corresponded to the descriptive-propositive type, with a quantitative approach and non-experimental design. The data collection technique was field and the instrument was the questionnaire with a Lickert-type scale, applied to a sample of 96 public servants appointed and permanently hired, from the Executing Unit 001, Regional Headquarters of the Pliego Region Lambayeque-Peru. The results expressed high scores at the total level and by dimensions, the general reliability coefficient was 0.986; for the administrative dimensions it was 0.962, the social dimension obtained 0.860 and the technical dimension 0.975. It is concluded that the work performance in all public servants is 54.2% good, 10.4% regular and 35.4% low, prioritizing the application of the labor competencies model to optimize the labor performance of the servant. public in the Regional Government of Lambayeque in Peru. © Licencia de Creative Commons Atribución 4.0 Internacional (CC BY 4.0) https://creativecommons.org/licenses/by/4.0/deed.es

Instituciones: Universidad Nacional Toribio Rodríguez de Mendoza de Amazonas