Collaborative digital platform to improve electronic government in public entities

Jimenez L.M.O.; Reyna W.K.B.; Jimenez M.A.O.; Trujillo P.-A.R.; Trigoso J.-A.C. · RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao (2022)

Resumen

The purpose of the research was to analyze the collaborative digital platform to improve electronic government in public entities in Peru. Its design is based on being experimental, of a pre-experimental type, 50 participants were taken into account, who applied an instrument of 15 items that passed validity (two experts on the subject) and reliability (α = 0.791) and was obtained as a result that when verifying the levels before and after the application, differences were found where the predominant level is the medium (before = 60%, after = 58%) and a high level was also found with 40%, of the electronic government after the implementation. Likewise, under the non-parametric Wilcoxon test, it was found that the digital platform did improve the perception of electronic government (mean before = 30.04 and mean after = 36.72), in addition there were highly significant differences (p <0.01).

Instituciones: Universidad Nacional Toribio Rodríguez de Mendoza de Amazonas; Universidad César Vallejo