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Change Management and Enterprise Resource Planning (ERP) for Cloud Computing (CC) Services Based on Business Process Management (BPM): Case of an Oil Exploration Company

More Valencia R.A.; Puicon Zapata H.A.; Cruz Vilchez F.J.; Requena Flores R.F.; Agurto Marchán W. · Proceedings IMCIC - International Multi-Conference on Complexity, Informatics and Cybernetics (2023) · DOI: 10.54808/imcic2023.01.38

Resumen

The dynamics of operational systems by time makes, applications and programs that are in use, become obsolete for handling information, proposals for a planning of changes, with business resources, and invest in scalability of data to information, solutions to failures by modular practice, new management processes in financial and accounting processes. The planning and execution of the integral management of the business was studied, the results show that, the highest values of investment in SAP and ERP consulting for the implementation is 54.08% of the initial budget, but in the execution the representation decreases in -1.63%, the behavior of the license service by application subscription, determines a 21. 01% as additional payroll, with a percentage variation decreased by -2.79%, the participation by reasonableness of these items indicates decreases, however, increases are observed in services for consulting in DSN, and the management of requirements of the IT area with increases of 2.17% and 1.09% respectively. Balances are achieved even if there are additional processes, but they require increases in professional work, which applies as a direct effect and influence as decision capabilities, in situations, problems, changes and transformations that were not foreseen, critical in value and effectiveness.

Instituciones: Universidad Nacional de Piura; Universidad César Vallejo