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Breastfeeding Practices and Care Among Mothers in a Primary Health Facility; [Práticas de amamentação e qualidade do atendimento a mães lactantes em um centro de saúde de atenção primária]

Raymondi K.M.F. · Enfermeria (2024) · DOI: 10.22235/ech.v13i2.3923

Resumen

Objective: To analyze the relationship between breastfeeding practices and mothers’ perception of the quality of care for their children under 1 year of age in a primary health care center in Peru. Methods: A quantitative method, analytical type of research and cross-sectional design were used in a sample of 202 mothers of children under 1 year of age from the Growth and Development Control area of the Mazamari Health Center, using the SERVQUAL instrument and a questionnaire on exclusive breastfeeding practices. Results: Exclusive breastfeeding practices were significantly related, with weak magnitude and positive direction with the dimensions of quality of care: reliability (ρ = 0.344; p = 0.001) and empathy (ρ = 0.349; p = 0.001); however, no significant correlation was found between responsiveness (p = 0.057), safety (p = 0.108) and tangible aspects (p = 0.710). Conclusion: Higher levels of trust in health professionals and empathy of health personnel are related to exclusive breastfeeding practices in mothers of children under 1 year of age who attended the Mazamari Health Center.

Instituciones: Universidad Nacional Mayor de San Marcos