Attitudes, Use, and Knowledge of ICT and Student Satisfaction as Predictors of the Level of Learning Achievement

Tomaylla-Quispe Y.; Mogrovejo-Chicani M.; Arpi-Titi J.; Gutierrez-Aguilar O. · Lecture Notes in Networks and Systems (2023) · DOI: 10.1007/978-3-031-33261-6_18

Resumen

This study examines the factors of use, attitudes, and knowledge that affect satisfaction with ICT in students of a regular basic training educational center with limited technological resources in Peru and South America. Two questionnaires were adapted, one on ICT and the other on satisfaction; a third instrument was the regular student report card. Data collection was carried out through an online form on a sample of 99 respondents. Partial least squares structural equation modeling was used to evaluate the proposed model and its fit. The study results show that both the perceived frequency of use and attitude and knowledge positively influence satisfaction with the help of ICT, although the latter does not significantly explain the school performance levels.

Instituciones: Universidad Nacional de San Agustín de Arequipa; Universidad Católica de Santa María