Artificial Intelligence's Function in Chatbots That Use NLP and SVM Algorithms

Panduro-Ramirez J.; Melanielourens; Anitagehlot; Gangodkar D.P.; Tanushreesarkar; Sivakumarsattanathan · 2023 3rd International Conference on Advance Computing and Innovative Technologies in Engineering, ICACITE 2023 (2023) · DOI: 10.1109/icacite57410.2023.10182854

Resumen

A healthy lifestyle depends heavily on proper healthcare. Nevertheless, it might be exceedingly challenging to schedule a doctor's appointment for any health issue. Before contacting a doctor, the goal is to develop a medical chatbot utilizing machine learning that can identify the illness and offer basic information about it. By using a medical robot, this will save healthcare expenses and increase access to medical information. The bots are computational models that communicate with people by using speech recognition. In order to recognize the language terms, make a query choice, and provide a response, the chatbot saves the data in a database. N-gram, TF-IDF, and mutual information are used to calculate ranking and text similarity. Each verb in the supplied input word will be assigned a score and additional comparable phrases will be found for the specified query. When a bot formulates a query that is unclear or not found in the system, a supplier, an expert software, responds.