Applications of Qhali-Bot in Psychological Assistance and Promotion of Well-being: A Systematic Review

Ramos-Cosi S.; Yupanqui-Lorenzo D.; Huamani-Uriarte E.; Paico-Campos M.; Romero-Alva V.; Marrujo-Ingunza C.; Alva-Mantari A.; Velasquez-Jimenez L. · International Journal of Advanced Computer Science and Applications (2025) · DOI: 10.14569/ijacsa.2025.0160403

Resumen

Social robots have emerged as efficient tools in the field of psychological assistance and well-being promotion, especially known as Qhalibot in prominent areas such as mental health, education and work environments. The aim of this study is to provide a comprehensive overview of their application in these contexts, through a systematic review based on the PRISMA methodology and a bibliometric analysis. To this end, 41 articles obtained from databases such as Scopus, IEEE Xplore, Web of Science, and JSTOR were evaluated. The findings reveal that social robots offer significant benefits, such as improved adherence to therapeutic treatments, real-time emotional support, and reduced stress levels in various groups of people. These benefits have shown a positive impact on users, especially towards those facing mental health conditions or high-stress situations, improving their overall well-being. However, significant challenges were encountered, including user acceptance of these technologies, personalization of interactions to meet individual needs, and integration of these systems into pre-existing environments. Furthermore, it is identified that most of the studies have been carried out in controlled environments, which limits the transferability of the findings to real-world situations. As future lines of research, it is suggested to explore new methodologies for the implementation of these systems in uncontrolled environments, the development of innovative tools that facilitate human-robot interaction, and the evaluation of the long-term impact of these systems in diverse populations. These investigations are crucial to better understand the effectiveness and applicability of social robots in broader and less controlled contexts, which could lead to a more effective integration into daily life. © (2025), (Science and Information Organization). All rights reserved.

Instituciones: Universidad de Ciencias y Humanidades